As a Managed Service Provider, Rx Technology can help your organization have a predictable and affordable IT expense while increasing your visibility into your own network and decreasing overall downtime. Rx Technology will provide a dedicated network administrator while giving you access to an entire IT department – at a fraction of the cost. We will provide you with full network documentation and explain what is going on with your current environment. We will then monitor your network for potential problems while we ensure your desktops and servers are optimized for maximum performance on a daily basis. In addition, we provide a staffed remote help desk located in San Antonio, Texas. Your employees will have full access to a live help desk that can troubleshoot problems in real time.
In summation, contracting with Rx Technology’s managed services is like hiring a CIO, network administrators, and a fully staffed help desk for radically less than having service performed in house. We will help you with strategic network planning to ensure your network is prepared to grow and adapt as your organization changes.